Philadelphia Insurance Co. is currently experiencing a network outage that is affecting its systems.
This outage has knocked out the insurer’s phone and email systems, as well as customer access to online applications.
“We are working to resolve this issue as soon as possible and apologize for any inconvenience,” a notice on its website says.
Policyholders who need to initiate a claim can call 800.765.9749 (option #3).
Philadelphia Insurance is the second Pennsylvania insurer within a week to report a network outage. Erie Insurance has been working to restore services after its systems were knocked out due to a data breach on June 7.
Philadelphia Insurance Companies (PHLY) offers commercial property/casualty and professional liability coverages. The company is a member of Tokio Marine Group.
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